Research Output
Assessing inclusivity throughout the design process
  Everyday design solutions often cause unnecessary levels of discomfort or even exclusion, affecting mainly older adult users and people of all ages with a variety of functional impairments. Designers? intuitive and informal approaches to the evaluation of product usability and accessibility attributes are insufficient when addressing the needs of a wider population. This paper discusses the advantages of using more formal assessment approaches throughout the entire design process. A case study on domestic appliances illustrates the comparison between the implementation of three different assessment methods.

  • Date:

    31 December 2003

  • Publication Status:


  • Publisher

    The Design Society

  • Library of Congress:

    QA75 Electronic computers. Computer science

  • Dewey Decimal Classification:

    004 Data processing & computer science

  • Funders:

    Historic Funder (pre-Worktribe)


Cardoso, C., Keates, S., & Clarkson, P. J. (2003). Assessing inclusivity throughout the design process. In A. Folkeson, K. Gralen, M. Norell, & U. Sellgren (Eds.), DS 31: Proceedings of ICED 03, the 14th International Conference on Engineering Design, Stockholm: Innovation and customer demands, 45-46



inclusivity throughout the design process, usability and accessibility, functional capabilities, assessment methods

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