Research Output
Conducting Performance Evaluation of an e-Health Platform
  For increased awareness and adoption of e-Health implementations, results from evaluation must be catered towards three primary perspectives: organizational, end-user and technical perspective. This chapter addresses the issue of conducting performance evaluation of e-Health for the technical perspective. The authors present the design of metrics that enable them to evaluate the scalability, functionality and reliability of e-Health implementations. Using simulated patient data, experiments are conducted on an existing e-Health platform using their defined metrics. Results show that 100 simulated patient’s data may interact with the e-Health platform under evaluation with a maximum round-trip time latency value of 6.6 seconds. By building upon the techniques the authors have used to conduct performance evaluation of e-Health implementations, along with the design of methodologies to enable evaluation to take place for the two other perspectives, i.e. end-user and organizational perspectives, the authors hope to see greater support for this technology in the near future.

  • Type:

    Book Chapter

  • Date:

    01 January 2013

  • Publication Status:


  • Publisher

    IGI Global Publishing

  • DOI:


  • Library of Congress:

    QA76 Computer software

  • Dewey Decimal Classification:

    004.2 Systems analysis, design & performance


Lo, O., Fan, L., Buchanan, W. J., & Thuemmler, C. (2012). Conducting Performance Evaluation of an e-Health Platform. In T. Issa, P. Isaías, & P. Kommers (Eds.), Advances in Business Information Systems and Analytics; Information Systems and Technology for Organizations in a Networked Society, 295-315. IGI Global Publishing. doi:10.4018/978-1-4666-4062-7.ch016



e-Health; digital healthcare; Electronic Health Records (EHR); performance evaluation;

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