Factors resulting in traveler disaffection and misbehavior: a study of airports' physical and social environment
Citation
Ali, F., Gannon, M. J., & Taheri, B. (2017, November). Factors resulting in traveler disaffection and misbehavior: a study of airports' physical and social environment. Paper presented at 4th World Research Summit for Tourism and Hospitality : Innovation, Partnership, and Sharing
Authors
Keywords
globalization, passenger behaviour, customer disaffection, customer misbehaviour
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