Citation
Young, D. (2020). “I was never trained to do any of that” – personalisation and the impact of the “customer” on employment relations in voluntary sector social care. Employee Relations, 42(5), 1117-1133. https://doi.org/10.1108/ER-01-2019-0096
Authors
Keywords
Employee relations, Human resource management, Non-profit organizations, Organizational change, Social values, Voluntary organizations
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