Edinburgh Napier University

  Performance measures are a key management tool that determine success or failure of performance whether at organizational or project level. In municipalities, performance measures are being utilised to attain stakeholders' and citizens' expectations concerning efficiency and effectiveness in delivery of infrastructure projects.
Providing public infrastructure in Saudi Arabia is the responsibility of Municipalities which currently have inadequate performance measures. The purpose of this paper is to identity various objective and subjective performance measures to introduce a performance measurement framework. To commence the basic requirement and to fulfil the main objective of this research work, basic data were collected based on survey questionnaires. It is a 10 page structured questionnaire targeted towards three groups in Saudi Arabia's construction industry (Contractors, Government officials and Consultants). The results reveal that performance measures currently in use revolve around old fashioned measures of the project triangle, viz. cost, time and quality. This research also concludes that other aspects of measurement, such as satisfaction, management and strategy, project production and business performance, are seen as less important measures for construction project performance., However, according to researchers they are considered as significant measures which need to be taken into consideration.