Research Output
Inclusive design for ordinary users in extraordinary circumstances
  Universal access is commonly interpreted as focusing on designing for users with atypical requirements ? specifically users with disabilities or older adults. However, universal access is also about providing access to users in all situations and circumstances, including those that place extraordinary burdens on the users. This paper examines the design of a user interface (UI) for use in an airport environment and explains how the lessons learned from designing for users with disabilities in particular have been applied in this new context. The paper further describes a series of experiments that were performed to demonstrate the usability of the new interface and also compare the efficacy of three different input strategies developed for the new UI. The most efficient method of input was a strategy of combined keyboard shortcuts offering access to the full functionality of the UI.

  • Date:

    31 December 2009

  • Publication Status:

    Published

  • Publisher

    Springer

  • DOI:

    10.1007/978-3-642-02707-9_59

  • Library of Congress:

    QA75 Electronic computers. Computer science

  • Dewey Decimal Classification:

    004 Data processing & computer science

  • Funders:

    Historic Funder (pre-Worktribe)

Citation

Keates, S. (2009). Inclusive design for ordinary users in extraordinary circumstances. In C. Stephanidis (Ed.), Universal Access in Human-Computer Interaction. Addressing Diversity. 5th International Conference, UAHCI 2009, Proceedings, Part I, 525-534. https://doi.org/10.1007/978-3-642-02707-9_59

Authors

Keywords

Human Computer Interaction. inclusive design, ordinary users

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