Research Output
Problem definition in designing product service systems
  In these early stages of PSS research, it is necessary to define a holistic problem definition for designing productservice systems (PSS). In this paper, the current industrial practice of the problem definition within PSS is analyzed and presented. This analysis has lent itself to a classification of the steps involved in the problem specification stage into developing the Customer Specification (what the customer wants) and the Customer Demand (how the customer wants it) stage. Also it summarizes the important parameters considered in the problem definition. These results help to identify methods required to solve the industrial problem definition of PSS.

  • Date:

    07 March 2011

  • Publication Status:

    Published

  • Publisher

    Springer Berlin Heidelberg

  • DOI:

    10.1007/978-3-642-19689-8_20

  • Library of Congress:

    TA Engineering (General). Civil engineering (General)

  • Dewey Decimal Classification:

    620 Engineering and allied operations

  • Funders:

    Engineering and Physical Sciences Research Council

Citation

Annamalai Vasantha, G., Roy, R., & Cakkol, M. (2011). Problem definition in designing product service systems. In Functional Thinking for Value Creation: Proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems. , (105-110). https://doi.org/10.1007/978-3-642-19689-8_20

Authors

Keywords

Product-Service System; Problem Definition; Specification

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