23 January 2012
Published
University of Cape Town
University of Central Lancashire
Ojelabi, M., Pitt, M., & Smith, A. (2012). Total Quality Facilities Management and Innovation: A Synergistic Approach. In Proceedings of the Joint CIB W070, W092 and TG72 International Conference on Facilities Management, Procurement Systems and Public Private Partnership. , (37-42)
LecturerSchool of Computing Engineering and the Built Environment
0131 455 2273
A.Smith7@napier.ac.uk
TQM; innovation; performance management; service provision
207KB