Where and When was Knowledge Managed?
Davenport, E., & Horton, K. (2006). Where and When was Knowledge Managed?. In R. Day, & C. McInerney (Eds.), Rethinking Knowledge Management; Information Science and Knowledge Management, 171-185. Springer Verlag. doi:10.1007/3-540-71011-6_7
knowledge management; new technology; e-government; Scotland; housebound clients; knowledge integration;