Build, manage and evaluate: information practices and personal reputations on social media platforms
Presentation / Conference
Ryan, F., Hall, H., Cruickshank, P., & Lawson, A. (2019, June)
Build, manage and evaluate: information practices and personal reputations on social media platforms. Paper presented at Conceptions of Library and Information Science 10 (CoLIS10), Ljubjana, Slovenia
Introduction. The broad theme of this paper is the use of information to build, manage and evaluate personal reputations. It reports the findings of a study that considered th...
Customer journey mapping
Report
Cruickshank, P. (2011)
Customer journey mapping
Public services need to adapt to the needs of their customers, the citizens. Often new e-services are technology-initiated, but Smart Cities start with the user. This document...
Practices of community representatives in exploiting information channels for citizen engagement
Presentation / Conference
Cruickshank, P., Ryan, B., & Hall, H. (2017, June)
Practices of community representatives in exploiting information channels for citizen engagement. Paper presented at i3: Information: Interactions and impact
This extended abstract presents results of an investigation of the practices of community representatives (in this case: Community Councillors in Scotland) in exploiting infor...
The Communities of Practice model for understanding digital engagement by hyperlocal elected representatives
Conference Proceeding
Cruickshank, P., & Ryan, B. (2016)
The Communities of Practice model for understanding digital engagement by hyperlocal elected representatives. In M. Janssen, M. A. Wimmer, Ø. Sæbø, T. A. Pardo, P. Panagiotopoulos, M. Gascó, …E. Tambouris (Eds.), Electronic Government and Electronic Participation, 11-18. https://doi.org/10.3233/978-1-61499-570-8-11
There has been much research into citizens’ engagement with their representatives. This paper offers an approach to understanding sustained take-up of internet technologies by...
Enhancing the impact of LIS research projects
Report
Cruickshank, P., Hall, H., & Taylor-Smith, E. (2011)
Enhancing the impact of LIS research projects. Edinburgh: Research Information Network
This report covers extent to which funded research projects in the domain of library and information science (LIS) influence practice in the UK. It focuses particularly on ide...
Building identity in online environments: an Information Science perspective
Journal Article
Ryan, F. V. C., Cruickshank, P., Hall, H., & Lawson, A. (2018)
Building identity in online environments: an Information Science perspective. Proceedings of the Association for Information Science and Technology, 54(1), 792-793. https://doi.org/10.1002/pra2.2017.14505401187
The research presented in this poster is concerned with the ways in which people use information to build identities for themselves online with reference to the themes of pers...
Workplace information literacy: Measures and methodological challenges
Journal Article
Widén, G., Ahmad, F., Nikou, S., Ryan, B., & Cruickshank, P. (2021)
Workplace information literacy: Measures and methodological challenges. Journal of Information Literacy, 15(2), https://doi.org/10.11645/15.2.2812
This paper focuses information literacy (IL) from a methodological perspective, addressing quantitative IL measures, suitable for evaluating the role of IL in supporting work...
Information literacy impact framework: Final project report
Report
Cruickshank, P., Ryan, B., & Milosheva, M. (2022)
Information literacy impact framework: Final project report
This report presents findings from a review of literature reporting on information literacy (IL) impact. It is intended to deliver considerations towards a framework for impac...
SCRAN: The Network
Journal Article
Cruickshank, P. (2011)
SCRAN: The Network. Journal of Urban Technology, 18, 83-97. https://doi.org/10.1080/10630732.2011.601121
This paper outlines the relationship between the Smart Cities (inter)Regional Academic Network (SCRAN) and the triple-helix model of knowledge production, a model encompassing...
Your library: supporting mobile users in Edinburgh
Report
Cruickshank, P. (2011)
Your library: supporting mobile users in Edinburgh
The Library and Information Services department of the City of Edinburgh Council has been extending its service provision for citizens and engaging with the wider community. T...