Investigating design issues in household environments.
Journal Article
Baillie, L., Benyon, D., Macaulay, C., & Petersen, M. G. (2003)
Investigating design issues in household environments. Cognition, Technology and Work, 5, 33-43. doi:10.1007/s10111-002-0116-5
This paper argues that the current involvement of end users in the design of technological artefacts is too superficial. It is common to involve people in requirements generat...