Before you arrive

You've applied - that's great! Here's where you'll find all you need to know about what to expect living with us in student accommodation and other useful information that will be helpful before you arrive.

Your Student Accommodation

What are the flats like?

Our flat developments are modern, purpose-built student accommodation, located in and around the city centre and within easy access to Edinburgh Napier University campuses.

Most flats have between four and eight people sharing (we also have four 9-bed flats) and include standard equipment such as smart TVs in all communal lounges, cooker, fridge/freezer, microwave, kettle, toaster, ironing board, iron, vacuum cleaner and other standard cleaning equipment. The bedrooms include a ¾ double bed, desk, study chair, wardrobe and bookshelves.

For more information on what the flats are like and what's included, visit the individual site pages for Bainfield, Orwell Terrace and Slateford Road.

Will I have internet access?

Yes. You can access free WiFi from all our flats and social areas. Our internet provider is Optify.

Are there laundry facilities?

All sites have central laundry rooms, which incur an additional charge for usage. Costs are approximately £3.30 per wash and £1.80 per dry, but prices are subject to change.

Our laundry contractor for Orwell Terrace and Slateford Road accommodation sites is Circuit Laundry. On their website, you can top up your credit and also view which washers and dryers are in use and which are free. Costs in these accommodation sites does not include laundry detergent.

Our laundry contractor at Bainfield accommodation site is WASHCOStudents don’t need to download an app or obtain a top up laundry card, as its contactless pay-as-you-go with a credit/debit card or mobile payment apps. Chip only cards will need to inserted into the payment device.

Students will also not need to provide their own laundry powder or detergent for the machines at Bainfield.

Where can I find information about things like reception hours, flat inspections and heating times?

Our student portal, My Napier, has full details of what to expect when you're living in Student Accommodation. Visit our Living with Us pages for information on reception hours, flat inspections, maintenance, heating times, lock-outs and lost keys and more. You'll also be able to download a digital flat manual for your site, which offers an in-depth look at facilities and procedures and explains how to use the oven and hob, shower and other equipment.

Can I bring my car?

There are no parking facilities at any of our sites except for students who have a blue badge. Parking permits for our campuses are also very limited, and Edinburgh Council does not issue local parking permits to students in living in accommodation.

For information on alternative ways to get around Edinburgh, including public transport and cycling, please visit the Getting to Campus pages of our student portal, My Napier.

Can I bring my bike?

Yes. All of our accommodation sites have communal bike stores. The University's sustainability office offers support and advice to students who cycle, including D-Locks, route maps, led cycles, reflective equipment and free bike maintenance workshops throughout the year. For more information on cycling to campus, please visit the Cycling to Campus pages of our student portal, My Napier.

What else should I bring with me?

Although this list is not exhaustive we suggest you bring the following: bedding, duvet (for a 4ft bed), blankets, sheets, pillows, pillow cases, crockery, cutlery, kitchen utensils e.g. tin opener, pots and pans, towels, crockery, cutlery and toilet paper.


The flats are managed by a dedicated team of accommodation staff including Accommodation Officers and Resident Assistants. Staff are trained to handle all aspects of tenancy management and provide support and guidance to students throughout the year.

Contact details of your Accommodation Officer and Resident Assistants will be displayed on the noticeboard of your flat and at all accommodation site receptions. You can also find contact details on the Our Team page.


We have a 24-hour security service. They can be contacted by phone on 0131 455 6119.

CCTV is installed at all sites and security patrols are carried out regularly 24 hours a day. Security will often be found at the accommodation sites during the evenings and weekends. 

Key Collection

How do I get my keys?

Key collection will take place at our individual sites where students have been allocated. Please remember to take a copy of your arrival pass with you and a form of photographic ID.

How do I get to my new flat?

Please note there is very limited parking close to the student accommodation sites, so please research travel and parking prior to arrival. We ask that you be considerate of our neighbours and do not park in residents' spaces or on pavements. Edinburgh Napier University will not take any responsibility for parking fines during key collection.

Arriving at your site

Once you have collected your key you’re free to move in to your new flat! If you are driving to the accommodation you can get dropped off at the accommodation depending on how busy the site is on arrival.

Your flat will be ready for your arrival and staff will be on-site to assist you if you have any queries or concerns. Please don't be afraid to ask questions - our contact numbers are on the noticeboard in your kitchen and we’re here to help.


Can I move in early?

In order to ensure that your new home meets a high standard, our staff will be busy preparing and cleaning every room up until the day before you arrive. This, unfortunately, means that you will be unable to move in prior to the official move-in date. 

Can I transfer from one flat to another?

If we have availability and you would like to move from one accommodation site to another there will be a £30 admin charge. All transfer requests should be made in writing to your Accommodation Officer. Transfers will only be considered after 10 October unless there are extenuating circumstances.

Can I move to private accommodation before the end of my tenancy agreement?

No, you will not be released from your tenancy agreement early in order to look for accommodation within the private sector unless you find a suitable replacement student, approved by your Accommodation Officer, to take over your tenancy.

Withdrawing an application

What happens if I decided to terminate my tenancy after signing?

Please refer to Section 25 in your Tenancy Agreement:

"I, the Tenant understand that I will only be released from the contract created by this Tenancy Agreement in the following circumstances:

  • Early withdrawal or discharge from Edinburgh Napier University
  • Where a suitable alternative Tenant is found to take over the contract
  • Any reference to the giving of notice and the period of notice required to terminate this tenancy are subject to any emergency legislative provisions relating to Coronavirus (or similar pandemic) which are or may be enacted by the Scottish Government during this Tenancy. If such emergency legislation entitles you to give a shorter period of notice to terminate this Tenancy than the period stipulated in this Tenancy Agreement, then provided the requirements of such legislation are met, the shorter period of notice will apply.*

The Landlord will not release the Tenant from their contract for any other reason including (placements).

* Please note that any provision for release from tenancy under The Coronavirus (Scotland) (No. 2) Act 2020 ended 1st July 2022.

Contents Insurance

Your contents. Covered.

By partnering with Endsleigh, the No.1 student insurance provider, we've arranged contents insurance for all our students staying with us in our residence at no cost to you. It is important all students confirm their cover to ensure you understand what is and isn't covered.

You can do this by downloading the MyEndsleigh app and registering. Once you do this you will be entered into a prize draw to win £50 a week for a WHOLE YEAR! (Terms and conditions apply)

Visit MyEndsleigh to:

  • View what is and what is not covered
  • Get claims support
  • Personalise cover
  • Access rewards
  • Access wellbeing support

You can also download the Endsleigh Contents Insurance Policy FAQs for more information.

Additional cover for bikes

Great News! We have increased your insurance cover this year to include bike cover of up to £500 to include:

  • Protection for theft in designated storage areas at campus and accommodation
  • Bikes Less than 3 years old - We provide a new for old replacement
  • Cover for accessories damaged or stolen at the time of loss
  • 24 Hour Replacement Service - One working day from claim being finalised