Support for international arrivals

We've put together some information and guidance for international students arriving at Student Accommodation. If anything changes, we will provide you with new information and updates as soon as possible.

Arrival support for international students

If you are travelling from the EU or overseas, there may be a requirement for you to observe a 14-day quarantine.

We have arranged for accommodation at our Bainfield site to be available free of charge during this time. During your 14-day quarantine period, you will not be in your allocated flat but instead a temporary en-suite cluster flat with other students of all ages, gender, undergraduate/postgraduate and year. Once your quarantine is over, you will then be moved into your permanent accommodation.

If you need to quarantine on arrival please email stating your full name, Edinburgh Napier number, arrival date and time, once travel arrangements to Scotland have been made.

What if I am unable to arrive in time due to Covid-19 restrictions and/or delayed exam results?

To support our international students who may be required to arrive later than normal due to late exam results, delay in visa applications or have travel restrictions in place within their home country due to Covid-19, we will be offering flexibility on tenancies where required. If you are affected by these circumstances, please contact as soon as possible to discuss how we can best support you.

Arriving at Edinburgh Airport

To get you to our Student Accommodation as easily as possible, and to avoid you having to use public transport, we’ve teamed up with Central Taxis to organise an airport transfer service. If required, we can arrange for a driver to pick you up at Edinburgh Airport and take you quickly and safely to your new accommodation. Please note that face coverings must be worn inside the taxi.

This service will be free for all arriving students who are required to quarantine.

If you’d like to take advantage of this service, please email confirming your flight details, date of arrival and arrival time.

Settling into Student Accommodation

Once you arrive, we’ll provide you with a flat free of charge where you can quarantine for the required period prior to your official tenancy agreement start date when you will start to pay for your student accommodation. We’ll also provide you with essentials such as a duvet set, towels, kitchen crockery and mini toiletries to make the time you have to spend in quarantine as comfortable as possible.

Please be aware that we can only provide a limited amount of mini toiletries. If you’re bringing your own toiletries to use, make sure to pack them in your main luggage rather than your hand luggage so they are not confiscated at airport security.

Organising food deliveries

To avoid leaving your flat during your initial quarantine period, you should organise for groceries to be delivered. Options include supermarket deliveries or fresh food boxes.

If you’d like to order a food box using a service such as Hello Fresh, you can pre-purchase and have this delivered to Student Accommodation to be waiting for you on arrival.

These food boxes offer a range of fresh ingredients which you can use in different recipes to get you through your first few days in accommodation. You can set dietary preferences and choose the ingredients you’d like to make your meals.

If you’d like to use this service, please order via the Hello Fresh website at least 72 hours in advance and specify a delivery date for the day you are due to arrive in Student Accommodation. You should provide your own name and the following delivery address:

6 Bainfield Drive
Edinburgh Napier University Student Accommodation
EH11 1AR

Once you have ordered a box, please email confirming your name and delivery day. When your box is delivered, we will organise it to be ready for you in your flat for your arrival.

After you have settled into your accommodation, you will be able to organise food and shopping deliveries to your address for the remainder of the quarantine period. To do this you will need to register with one of the supermarkets and pay by card, so please make sure you have a form of payment that will work in the UK.

Several supermarkets offer a delivery service, including ASDA, Tesco, Sainsburys and Morrisons.

The Student Accommodation team can also provide any assistance you may need once you have arrived and settled into your new home – please don’t hesitate to contact us if you need help!

Delivery of essential items

If you require access to medication or essential items, please email and we will assist with collections and deliveries.