International student support

Our Visa and International Support team provides a professional and friendly welcome to all international students while providing advice on a range of immigration matters relating to study and life in the UK.

We provide: 

Visa support

Contact our Visa and International Support team to get qualified advice on the visa process, or support with immigration questions while you're here. Get in touch by email or call +44 (0)131 455 2272.


Appointments are available to you if you would like to speak to a trained immigration advisor. Email us to arrange an appointment.

Day Time Venue
Tuesdays 10am - 12noon
iPoint, Merchiston Campus
Wednesdays 11am - 1pm iPoint, Craiglockhart Campus

Drop-in sessions 

Drop in sessions are available to you if you would like to have a quick chat with an International Support Officer without arranging a specific appointment. You may be referred to an appointment slot should further advice be needed.

Day Time Venue
Tuesdays 2 - 4pm
iPoint, Merchiston Campus
Wednesdays 2 - 4pm iPoint, Craiglockhart Campus

Book our airport welcome service

Meet a friendly face when you arrive and travel from Edinburgh Airport to your accommodation between Monday 7 January and Tuesday 8 January 2019 from 7.30am to 7.30pm (UK time). 

Meet our ambassadors on arrival

On arrival at Edinburgh Airport on the above dates, our student ambassadors will direct you to a taxi and help you with any questions you may have. Look out for them at the Arrivals area, they will be easily identified in their red Edinburgh Napier 'Student Ambassador' t-shirts. 

Submit your request

To arrange for collection, please submit your request by emailing and provide the following information:

  • Full name
  • Student number
  • Departure airport
  • Date of arrival in Edinburgh
  • Arrival time
  • Flight number
  • Accommodation address
  • Items of luggage (including carry-ons)

If you have booked accommodation, make sure you print off any information you receive and carry this in your hand luggage. 

Please submit your request as early as possible and preferably no later than 5 days before your date of travel.


You will pay directly for your transfer on arrival. Our team of welcome ambassadors will be on hand to guide you.

Make your own way

If you are arriving outside the above dates, or prefer to make your own way, you can find out about travelling by taxi, bus or tram on the Edinburgh Airport website