What will I get?
You will get approximately 30 minutes of content, which totals up to an hour of activity. As with all modules, we condense the latest cutting-edge research into a series of bite-size chunks, highlighting the key concepts, ideas and theories into a digestible format. These are supported by interviews from top international sports officials who bring that content to life, together with video examples taken from experienced match officials in hockey, international football and rugby-union.
What are the aims of the module?
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Identify and describe Thomas-Kilmann’s (1974) 5 conflict management styles
- Analyse your own dominant conflict management style
- Recognise situations that typically lead to conflict and when to intervene
What will I learn?
The module provides a framework for identifying conflict situations and to understand ways conflict can escalate, emphasising the importance for developing a range of conflict styles to manage the variety of situations and players that you are likely to encounter. You will see effective and ineffective conflict management video examples drawn from rugby-union, touch (rugby), hockey and international tennis.
Who will I learn from?
Associate Professor Duncan Mascarenhas who has over 20 years of experience as a researcher and active? sports official will use a range of digital images and videos to describe the theories. Sue Redfern (ICC Development Panel Umpire) discusses how she uses an appropriate tone and body language to help prevent the escalation of conflict. Former FIBA (International Basketball) Education & Development Manager Alan Richardson and FIH (International hockey) umpire Hamish Jamson highlight some of the characteristics that often cause conflict or lead to referees and umpires to mismanage player conflict in the game.
Which research will be presented?
You will learn about Thomas-Kilmann’s (1974) Conflict model and the ABC model for managing conflict.
How will I be assessed?
You will not be assessed. If you complete the activities, you will be awarded an Edinburgh Napier University CPD certificate of completion.
What will it cost?
£40 + VAT = £48
If you have any enquiries, please get in touch with our student recruitment team studentrecruitment@napier.ac.uk
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