Intercultural Business Communication MSc



Develop an in-depth understanding of Culture and Communication in an international business context.

Overview

If you are interested in mastering the complexities of intercultural business communication? This course offers a solid understanding of intercultural business communication and addresses a range of issues related to cross-cultural business. By studying communication in intercultural and cross-cultural business contexts, you’ll be well prepared for a career in international tourism, commerce, or marketing.

Imagine playing a key role in the global economy and world commerce, effectively navigating cultural differences between international business partners and clients. With this expertise, you can enhance your career prospects and excel in diverse international environments.

Embark on a career in international tourism, commerce, or marketing. Typical entry points to this course are in January and September. Enquire now for more information and take the first step towards becoming an expert in intercultural business communication.

Unfortunately, we are no longer accepting applications from international applicants for this programme for September 2025.

 
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Mode of Study:

Full-time

Duration:

1 years

Course details

You’ll critically examine issues related to cross-cultural business behaviour, cultural dimensions, the key role of language, critical cultural awareness, and training for intercultural competence.

You’ll discuss the works of major intercultural researchers and the critiques they have received in order to contribute to a more widening debate of intercultural theory and research.

This course gives you grounding in the global economic environment and the opportunity to specialise in an area of business. You’ll also study an in-depth introduction to research methodology, appropriate to undertaking research at this level.

With an international outlook, MSc Intercultural Business Communication attracts students from a wide range of cultural backgrounds. By the end of the course, you’ll have a systematic understanding of intercultural business communication and competing theories of culture and communication.

You’ll also have the ability to critically and flexibly apply theoretical models to cross-cultural business contexts, including those of international marketing, commerce, advertising and tourism.

Learn more about how Intercultural Business Communication can enhance your business skills from our lead academics on the programme.

How will my degree reflect sustainability and sustainable development?

The Principles of Responsible Management Education (PRME) – established under the UN Global Compact – places a clear onus on Higher Education to ‘transform management education and develop the responsible decision-makers of tomorrow to advance sustainable development’. The Business School is a PRME signatory, and we seek to influence professional practice and policy nationally and internationally, helping to drive key societal, economic and environmental impacts.

Our mission is ‘to empower communities to apply business knowledge for positive societal impact’ and we work constantly to embed practical actions into our curriculum, to promote sustainability and relate these to the key ideas of sustainability, as reflected in the 17 UN Sustainable Development Goals (SDG). Our undergraduate and postgraduate programmes now reflect one or more of the SDG, and our research is targeted to solve real world problems, mapped against the criteria used in the Times Higher Education’s Impact Ranking. 

The most recent annual league table for Sustainability - compiled by People & Planet, the UK’s largest student campaigning network - again places Edinburgh Napier in a top 3 position among Scotland’s 19 universities. This reflects their assessment of our performance across a range of environmental and ethical considerations, which include carbon reduction and management, and education.

What is distinct about equality, diversity and inclusion?

Edinburgh Napier University is enriched by the diversity of perspectives, cultures and backgrounds brought by all within our global community. We are committed to a positive environment where diversity and inclusiveness is celebrated and everyone is treated fairly regardless of sex, sexual orientation, gender reassignment, disability, age, ethnic origin, religion or belief, marital or civil partnership status or whether pregnant or on maternity leave. We commit ourselves to providing a learning, working and social environment that is free from discrimination, prejudice, intimidation, stigmatisation and all forms of harassment and bullying.

The Business School's vision: 'To be the Business School for empowerment, enterprise and employability for all'.

Our mission statement: 'Empowering our communities to apply business knowledge for positive societal impact'.


Lead Academics

Dr Phiona Stanley researches on how people engage in intercultural settings including working abroad, international education, and backpacker tourism, particularly voluntourism. She is an ethnographer, and uses interview-based research and autoethnography. She is particularly focused on how power relations operate in intercultural settings and exploring innovative ways of doing qualitative research, including storytelling within academic texts. 

Dr. Nick Pilcher is the programme leader for the MSc in Intercultural Business Communication. He has taught in Japan, Singapore, Argentina and in the UK since 2001. He completed a PhD in 2007 entitled 'Mainland Chinese students and UK supervisors; perceptions and experiences of completing Masters Dissertations.' His areas of study are languages and culture, qualitative research, and education.

Dr Vivien Zhou is a Lecturer in Intercultural Communication and Deputy Programme Leader for MSc Intercultural Business Communication. She leads postgraduate modules in intercultural communication and intercultural competence. Her research areas primarily concern the intercultural dimension of human identity, communication and relations, particularly the narrativity of individuals’ lived experiences of interculturality. She is particularly interested in how intercultural communication studies can benefit from intellectual dialogue across linguistic, disciplinary, and epistemic traditions.
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    How you’ll be taught

    This is a one year full-time course starting in September and is split up into three trimesters. You'll learn by a variety of teaching methods including lectures, tutorials and independent study.
     

    There is also a January start option for this course, but please note that if you choose this option the course, although not involving any more work than for the September starts, will last longer due to timings of delivery of the modules.

    Duration:
    September starts: 12 months;
    January starts: 18 months with a three-month break over the summer (after the first taught trimester).

Disclaimer

Study modules mentioned above are indicative only. Some changes may occur between now and the time that you study.

Full information is available in our disclaimer.

Entry requirements

What are the entry requirements for Intercultural Business Communication?

The entry requirement for this course is a Bachelor (Honours) Degree at 2:2 or above. We look for applicants to have a background in any discipline in order to be eligible for the programme.

We may also consider lesser qualifications if you have sufficient professional work experience within the industry.

Can I get admission into Intercultural Business Communication based on my working experience in this sector?

This course has academic entry requirements which are assessed alongside relevant work experience. Full details of any relevant work experience, including references should be submitted with your application and may be considered for entry where the minimum academic entry requirements are below those required.

Usually, unrelated work experience is not considered sufficient for entry without meeting the minimum academic entry requirements. Please contact us with your specific circumstances by submitting an enquiry form above and we will be happy to discuss your options.

Can I make an appointment with an advisor to discuss further about the admission process?

If you want to get more information on the admission process, please get in touch with the postgraduate admissions team by submitting an enquiry form above.

If your first language isn't English, you'll normally need to undertake an approved English language test and our minimum English language requirements will apply.

This may not apply if you have completed all your school qualifications in English, or your undergraduate degree was taught and examined in English (within two years of starting your postgraduate course). Check our country pages to find out if this applies to you.

We welcome applications from students studying a wide range of international qualifications.
Entry requirements by country

Please note that international students are unable to enrol onto the following courses:
  • BM Midwifery/MM Midwifery
  • All Graduate Apprenticeship courses.

See who can apply for more information on Graduate Apprenticeship courses.

We’re committed to admitting students who have the potential to succeed and benefit from our programmes of study. 

Our admissions policies will help you understand our admissions procedures, and how we use the information you provide us in your application to inform the decisions we make.

Undergraduate admissions policies
Postgraduate admissions policies

Fees & funding

The course fees you'll pay and the funding available to you will depend on a number of factors including your nationality, location, personal circumstances and the course you are studying. We also have a number of bursaries and scholarships available to our students.

Tuition fees
Students from 2025/26 2026/27
Scotland, England, Wales, Northern Ireland, and Republic of Ireland £9,160 £tba
Overseas and EU £19,750 £tba
Tuition fees are subject to an annual review and may increase from one year to the next. For more information on this and other tuition fee matters, please see our Fees and Funding links above.
The University offers a 20% discount on Postgraduate Taught Masters programmes to its alumni. The discount applies to all full-time, part-time and online programmes. The discount can only be applied to year one of a full-time Postgraduate degree, any additional years are exempt from the discount. For part time Postgraduate degrees the discount will apply to years one, two and three only and any additional years will be exempt from the discount. Please read our full T&C here
Please note that the tuition fees liable to be paid by EU nationals commencing their studies from 1 August 2021 will be the Overseas fee rate. The University offers a range of attractive Tuition Fee bursaries to students resident in specific countries. More information on these can be found here.


Please note:

The discount for Edinburgh Napier alumni can only be applied to year one of a full-time Postgraduate degree, any additional years are exempt from the discount.

For part time Postgraduate degrees the discount will apply to years one, two and three only and any additional years will be exempt from the discount.

Please read our full T&C here

Careers

What can you do with a postgraduate degree in Intercultural Business Communication?

The ability to communicate effectively and appropriately with people from diverse cultural backgrounds is a vital skill, especially in an increasingly interconnected environment. This course provides a strong understanding of intercultural business communication. The course also addresses a range of issues impacting cross-cultural business operations. By studying Intercultural Business Communication, you’ll be well prepared for a career in international tourism, commerce, or marketing.

Our innovative Intercultural Business Communication postgraduate degree is unique in Scotland. It offers you the opportunity to enhance your skillset within communications. You will gain a deep understanding of culture and its role in business communications and interactions, from team meetings, to negotiations, to marketing campaigns. This course provides the specialism to play a key role in the global marketplace and provides the skills to effectively navigate cultural differences in an international business context.

What does an International Customer Relations Manager do?

An International Customer Relations Manager is a professional responsible for managing relationships between a company and their international clients. Their primary responsibility is to ensure a high level of customer satisfaction, improve customer loyalty and develop the overall customer experience across different regions. The role typically involves a deep understanding of intercultural communication styles to ensure effective interactions. 

Daily tasks and responsibilities in this role may include:

  • Managing international accounts

  • Coordinating international teams

  • Global market research

  • Developing cross-border relationships

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