Research Output

An Exploration of the Professional and Leader Identity of IT Professionals Transitioning to a Permanent Hybrid Role: A Longitudinal Investigation

  Purpose – The purpose of this study is to explore the role of professional and leader identity and the maintenance of identity, through identity work as IT professionals transitioned to a permanent hybrid role. This study therefore contributes to the under-researched area of permanent transition to a hybrid role in the context of IT, where there is a requirement to enact both the professional and leader roles together.

Design/ methodology/ approach – The study utilised a longitudinal design and two qualitative methods (interviews and reflective diaries) to gather data from 17 IT professionals transitioning to hybrid roles.

Findings – The study findings reveal that IT professionals engage in an ongoing process of reconciliation of professional and leader identity as they transition to a permanent hybrid role, and they construct hybrid professional-leader identities while continuing to value their professional identity. They experience professional-leader identity conflict resulting from reluctance to reconcile both professional and leader identities. They used both integration and differentiation identity work tactics to ameliorate these tensions

Originality/value – The longitudinal study design, the qualitative approaches used and the unique context of the participants provides a dynamic and deep understanding of the challenges involved in performing hybrid roles in the context of IT.

  • Type:

    Article

  • Date:

    11 May 2020

  • Publication Status:

    In Press

  • DOI:

    10.1108/ITP-02-2019-0084

  • ISSN:

    0959-3845

  • Funders:

    Edinburgh Napier Funded

Citation

Smith, S., Garavan, T., Munro, A., Ramsay, E., Smith, C., & Varey, A. (in press). An Exploration of the Professional and Leader Identity of IT Professionals Transitioning to a Permanent Hybrid Role: A Longitudinal Investigation. Information Technology and People, https://doi.org/10.1108/ITP-02-2019-0084

Authors

Keywords

Leader and professional identity, Hybrid roles, Identity work

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