Research Output
Defining User Risk in Social Networking Services
  Purpose – The purpose of this paper is to identify the risks faced by users of online social networking services (SNSs) in the UK and to develop a typology of risk that can be used to assess regulatory effectiveness. Design/methodology/approach – An initial investigation of the literature revealed no detailed taxonomies of risk in this area. Existing taxonomies were reviewed and merged with categories identified in a pilot survey and expanded in purposive sample survey directed at the library and information services (LIS) community in the UK. Findings – Analysis of the relationships between different risk categories yielded a grouping of risks by their consequences. This aligns with one of the objectives of regulation, which is to mitigate risks. Research limitations/implications – This research offers a tool for evaluation of different modes of regulation of social media. Practical implications – Awareness of the risks associated with use of online SNSs and wider social media contributes to the work of LIS professionals in their roles as: educators; intermediaries; and users of social media. An understanding of risk also informs the work of policy makers and legislators responsible for regulating access to personal data. Originality/value – A risk-based view of regulation of personal data on social media has not been attempted in such a comprehensive way before.

  • Type:

    Article

  • Date:

    31 January 2015

  • Publication Status:

    Published

  • DOI:

    10.1108/AJIM-07-2014-0087

  • ISSN:

    2050-3806

  • Funders:

    City, University of London

Citation

Haynes, D., & Robinson, L. (2015). Defining User Risk in Social Networking Services. Aslib Journal of Information Management, 67(1), 94-115. https://doi.org/10.1108/AJIM-07-2014-0087

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