Edinburgh Napier University

An exploration of leadership practices in Scotland's contact centre industry

Dates:

2011 to 2019
Qualification:

Doctorate (PhD)

Project Team

an exploration of leadership practices in scotlands contact centre industry

Alberto Orozco Vidal

Research Student
Business School

A.OrozcoVidal@napier.ac.uk

an exploration of leadership practices in scotlands contact centre industry

Dr Jacqueline Brodie MA (Hons), MA, MSc, MSc BOE, PhD, PGCert TLHE, CMBE, NTF, SFHEA

Associate Professor
Business School

j.brodie@napier.ac.uk

an exploration of leadership practices in scotlands contact centre industry

Sandra Watson

Business School

an exploration of leadership practices in scotlands contact centre industry

Lois Farquharson

Accept Cookies