Performance Management of suppliers of outsourcing projects in the Financial Services Industry.
Presentation / Conference
MacKerron, G., Kumar, M., & Benedikt, A. (2012, July)
Performance Management of suppliers of outsourcing projects in the Financial Services Industry. Paper presented at 4th World P&OM Conference and 19th International EurOMA Conference, Amsterdam, Netherlands
This study investigates the characteristics of an effective performance management framework for outsourcing projects in a UK-based financial services organisation and how thi...
A Leagile Inspired Supply Chain Model to Improve the Performance of Steel Industries.
Presentation / Conference
Kumar, V., Mishra, N., Chan, F. T. S., Kumar, M., & MacKerron, G. (2011, June)
A Leagile Inspired Supply Chain Model to Improve the Performance of Steel Industries. Paper presented at 21st International FAIM Conference, Feng Chia University, Taichung, Taiwan
The fast emerging customer market, the increased product variety and fluctuating demand have urged manufacturers to efficiently manage their supply chain activities to outperf...
A Framework for Successful Implementation of E-Kanban: a case study based approach.
Presentation / Conference
MacKerron, G., Kumar, M., Kumar, V., & Chan, F. T. S. (2011, June)
A Framework for Successful Implementation of E-Kanban: a case study based approach. Paper presented at 21st International FAIM Conference, Feng Chia University, Taichung, Taiwan
This paper provides generic guidelines to ensure an electronic supplier Kanban can be successfully implemented across an organisation. This approach is based on case study wor...
Examining Financial Service Performance through Quality Management Lens’.
Presentation / Conference
Kumar, M., & MacKerron, G. (2010, June)
Examining Financial Service Performance through Quality Management Lens’. Paper presented at 2nd World P&OM Conference and 17th International EurOMA Conference on Managing Operations in Service Economies, Catholic University of Portugal (CUP), Porto, Portugal
Application of quality initiatives like Lean and Six Sigma is relatively new in UK
financial services (FS), and its application is receiving increasing importance in the
curre...
Business Transformation within the Further Education Sector.
Presentation / Conference
MacKerron, G., & Black, G. (2006, September)
Business Transformation within the Further Education Sector. Paper presented at 9th Toulon-Verona Int’l Conference on Quality in Services, University of Paisley, Paisley, Scotland
Production control systems: radical change in a SME - a case study.
Presentation / Conference
Wybrow, D. H., & MacKerron, G. (1997, July)
Production control systems: radical change in a SME - a case study. Paper presented at 32nd MATADOR Conference
Rejuvenating communication and information within a SME.
Presentation / Conference
Wybrow, D. H., & MacKerron, G. (1997, April)
Rejuvenating communication and information within a SME. Paper presented at Concurrent Engineering International Conference, Nuremberg, Germany
The North Cape group manufactures a range of high quality outdoor garments and accessories. These are sold to retail outlets and on a contract basis. All these garments need t...