Ethnography, theory and systems design: from intuition to insight
Journal Article
MACAULAY, C., BENYON, D., & CRERAR, A. (2000)
Ethnography, theory and systems design: from intuition to insight. International Journal of Human-Computer Studies, 53(1), 35-60. https://doi.org/10.1006/ijhc.2000.0376
The idea for this paper came from a debate at the 1998 ISCRAT conference in Denmark on cultural-historical activity theory (CHAT). A leading activist in the movement to bring ...
Interaction strategies for an affective conversational agent
Journal Article
Smith, C., Crook, N., Dobnik, S., Charlton, D., Boye, J., Pulman, S., …Cavazza, M. (2011)
Interaction strategies for an affective conversational agent. Presence: Teleoperators and Virtual Environments, 20, 395-411. https://doi.org/10.1162/PRES_a_00063
The development of embodied conversational agents (ECA) as companions brings several challenges for both affective and conversational dialogue. These include challenges in gen...
Culture & biometrics: regional differences in the perception of biometric authentication technologies
Journal Article
Riley, C. W., Buckner, K., Johnson, G., & Benyon, D. (2009)
Culture & biometrics: regional differences in the perception of biometric authentication technologies. AI & society, 24, 295-306. https://doi.org/10.1007/s00146-009-0218-1
Previous research has identified user concerns about biometric authentication technology, but most of this research has been conducted in European contexts. There is a lack of...
Extending the semiotics of embodied interaction to blended spaces.
Journal Article
O'Neill, S., & Benyon, D. (2015)
Extending the semiotics of embodied interaction to blended spaces. Human technology an interdisciplinary journal on humans in ICT environments, 11, 30-56. https://doi.org/10.17011/ht/urn.201505061739
In this paper, we develop a new way of understanding interactions in blended spaces. We do this by developing ideas about embodied semiotics and then apply these ideas to the ...
The skull beneath the skin: entity-relationship models of information artifacts
Journal Article
Green, T. R. G., & Benyon, D. (1996)
The skull beneath the skin: entity-relationship models of information artifacts. International Journal of Human-Computer Studies, 44(6), 801-828. https://doi.org/10.1006/ijhc.1996.0034
Data modelling reveals the internal structure of an information system, abstracting away
from details of the physical representation. We show that entity-relationship modellin...
Representations in Human-Computer Systems development.
Journal Article
Benyon, D. (2002)
Representations in Human-Computer Systems development. Cognition, Technology and Work, 4, 180-196. https://doi.org/10.1007/s101110200017
When system developers design a computer system (or other information artefact), they must inevitably make judgements as to how to abstract the domain and how to represent thi...
Using the blended spaces framework to design heritage stories with schoolchildren.
Journal Article
O'Keefe, B., & Benyon, D. (2015)
Using the blended spaces framework to design heritage stories with schoolchildren. International Journal of Child-Computer Interaction, 6, 7-16. https://doi.org/10.1016/j.ijcci.2016.02.001
Blended spaces are spaces where a physical space is deliberately integrated in a close-knit way with a digital space. Blended spaces may take the form of a carefully designed ...
Investigating design issues in household environments.
Journal Article
Baillie, L., Benyon, D., Macaulay, C., & Petersen, M. G. (2003)
Investigating design issues in household environments. Cognition, Technology and Work, 5, 33-43. doi:10.1007/s10111-002-0116-5
This paper argues that the current involvement of end users in the design of technological artefacts is too superficial. It is common to involve people in requirements generat...
The new HCI? navigation of information space.
Journal Article
Benyon, D. (2001)
The new HCI? navigation of information space. Knowledge-Based Systems. 14, 425-430. doi:10.1016/S0950-7051(01)00135-6. ISSN 0950-7051
When we use the term ‘human–computer interaction’ (HCI), the image that is conjured up is of a person sitting at a visual display unit staring in at the world of ‘information’...
Scenarios and the HCI-SE design problem.
Journal Article
Benyon, D. & Macaulay, C. (2002)
Scenarios and the HCI-SE design problem. Interacting with Computers. 14, 397-405. doi:10.1016/S0953-5438(02)00007-3. ISSN 0953-5438
Diaper's critical review of Carrol's book ‘Making Use’ raises a number of interesting issues about how to set about the design of interactive systems. In particular Diaper pos...