Expectations and experiences of CSCW in an engineering environment.
Journal Article
Turner, S., & Turner, P. (1996)
Expectations and experiences of CSCW in an engineering environment. Computer Supported Cooperative Work, 1, 237-254
Existing organisational context and user expectations have a huge effect on the
success of introducing CSCW technology, and should have a correspondingly strong
influence on t...
Triangulation in practice.
Journal Article
Turner, P., & Turner, S. (2009)
Triangulation in practice. Virtual Reality, 13, 171-181. https://doi.org/10.1007/s10055-009-0117-2
Triangulation is the means by which an alternate perspective is used to validate, challenge or extend existing findings. It is frequently used when the field of study is diffi...
Enlightened trial and error
Journal Article
Turner, P., Turner, S., & Flint, T. (2012)
Enlightened trial and error. Interaction Design and Architecture(s) IxDetA, 13/14, 64-83
Human-computer interaction as a rationalistic, engineering discipline has been taught successfully for more than 25 years. The established narrative is one of designing usable...
Creating a sense of place with a deliberately constrained virtual environment
Journal Article
Turner, P., Turner, S., & Burrows, L. (2013)
Creating a sense of place with a deliberately constrained virtual environment. International Journal of Cognitive Performance Support, 1, 54-68. https://doi.org/10.1504/IJCPS.2013.053554
This study took as its starting point the premise that a high degree of realism is not a necessary condition for the creation of a ‘sense of place’ in mediated experiences suc...
Is stereotyping inevitable when designing with personas?
Journal Article
Turner, P., & Turner, S. (2011)
Is stereotyping inevitable when designing with personas?. Design Studies, 32, 30-44. https://doi.org/10.1016/j.destud.2010.06.002
User representations are central to user-centred design, personas being one of the more recent developments. However, such descriptions of people risk stereotyping. We review ...
Mental models, magical thinking and individual differences.
Journal Article
Turner, P. & Sobolewska, E. (2009)
Mental models, magical thinking and individual differences. Human technology an interdisciplinary journal on humans in ICT environments. 5, 90-113. ISSN 1795-6889
Broadly, there are two mutually exclusive accounts of how people (non-specialist users) reason about and conceptualize interactive technology. The first is based on classical ...
Familiarity as a basis for universal design
Journal Article
Walle, G. V. D., Turner, P., Turner, P., & Van de Walle, G. (2006)
Familiarity as a basis for universal design. Gerontechnology : international journal on the fundamental aspects of technology to serve the ageing society, 5(3), 150-159. doi:10.4017/gt.2006.05.03.004.00
The aim of Universal Design is to make interactive artifacts
usable by the broadest possible range of users and how best to achieve this lies at the heart of human-computer in...
How we cope with digital technology.
Journal Article
Turner, P. (2013)
How we cope with digital technology. Synthesis lectures on human-centered informatics, 6(3), 1-109. https://doi.org/10.2200/S00519ED2V01Y201307HCI018
Digital technology has become a defining characteristic of modern life. Almost everyone uses it, we all rely on it, and many of us own a multitude of devices. What is more, we...
The figure and ground of engagement
Journal Article
Turner, P. (2014)
The figure and ground of engagement. AI & society, 29(1), 33-43. https://doi.org/10.1007/s00146-012-0439-6
Engagement is important to the success of applications, systems and artefacts as diverse as robotics, pedagogy, games, interactive installations, and virtual reality applicati...
The end of cognition?
Journal Article
Turner, P. (2008)
The end of cognition?. Human Technology: An Interdisciplinary Journal on Humans in ICT Environments. 5, 5-11. ISSN 1795-6889