Where and When was Knowledge Managed?
Book Chapter
Davenport, E., & Horton, K. (2006)
Where and When was Knowledge Managed?. In R. Day, & C. McInerney (Eds.), Rethinking Knowledge Management; Information Science and Knowledge Management, 171-185. Springer Verlag. doi:10.1007/3-540-71011-6_7
The chapter presents a case study of new technology in a rapid response social work unit that is part of an e-government program in a Scottish municipality.
The objective of t...
Initiating e-Participation Through a Knowledge Working Network
Conference Proceeding
Rasmussen, L., Davenport, E., & Horton, K. (2006)
Initiating e-Participation Through a Knowledge Working Network. In R. Suomi, R. Cabral, J. F. Hampe, A. Heikkila, & J. Jarvelainen (Eds.), Project E-Society: Building Bricks. IFIP International Federation for Information Processing, 96-108. https://doi.org/10.1007/978-0-387-39229-5_9
The authors present a study of e-participation within a public sector agency (PSA), where a number of knowledge management initiatives have been introduced since the inception...
Rethinking e-Government Research: The ‘ideology-artefact complex’
Conference Proceeding
Davenport, E., & Horton, K. (2006)
Rethinking e-Government Research: The ‘ideology-artefact complex’. In R. Suomi, R. Cabral, J. F. Hampe, & A. Heikkila (Eds.), Project E-Society: Building Bricks. IFIP International Federation for Information Processing,, 380-391. https://doi.org/10.1007/978-0-387-39229-5_31
The authors present a framework for e-government research that draws heavily on Iacono and Kling’s work on computerization movements. They build on this work by appropriating ...
The production of service in the digital city: a social informatics inquiry.
Conference Proceeding
Davenport, E., & Horton, K. (2006)
The production of service in the digital city: a social informatics inquiry. https://doi.org/10.1007/978-0-387-37876-3_19
The authors discuss eGovernment as a computerization movement, and present a case study of a small project that was part of a modernising government initiative in a UK municip...
Where and when was Knowledge Managed? Exploring multiple versions of KM in organizations
Book
Davenport, E., & Horton, K. (2005)
Where and when was Knowledge Managed? Exploring multiple versions of KM in organizations. In R. Day, & C. McInerney (Eds.), Beyond KM: From Knowledge Management to Knowledge ProcessesSpringer-Verlag
Understanding sociotechnical action: an introduction to the special issue.
Journal Article
Horton, K., Davenport, E., & Wood-Harper, T. (2004)
Understanding sociotechnical action: an introduction to the special issue. International Journal of Technology and Human Interaction, 1, 1-6
No abstract available. Item is Editorial preface to special issue.
Exploring sociotechnical interaction with Rob Kling: five “big” ideas
Journal Article
Wood‐Harper, T., Horton, K., Davenport, E., & Wood-Harper, T. (2005)
Exploring sociotechnical interaction with Rob Kling: five “big” ideas. Information Technology and People, 18(1), 50-67. https://doi.org/10.1108/09593840510584621
Purpose – To provide a view of Rob Kling’s contribution to socio-technical studies of work.
Design/methodology/approach – The five “big ideas” discussed are signature themes i...
Computerization movements as a frame for E-Government studies.
Presentation / Conference
Davenport, E., & Horton, K. (2005, January)
Computerization movements as a frame for E-Government studies. Paper presented at Social Informatics Workshop: Extending the Contributions of Professor Rob Kling to the Analysis of Computerization Movements, CRITO, The Beckman Center, UC Irvine, USA, March 11-12,
A social shaping perspective on an e-Governmental system(ic) failure.
Conference Proceeding
Davenport, E., & Horton, K. (2004)
A social shaping perspective on an e-Governmental system(ic) failure. In R. Traunmüller (Ed.), Electronic Government, 186-193. https://doi.org/10.1007/978-3-540-30078-6_31
The paper that follows is concerned with the communities of interest (or actor networks) and communities of practice that articulate the delivery of e-government services, and...
Innovation and hybrid genres: disturbing social rhythm in legal practice.
Conference Proceeding
Horton, K., & Davenport, E. (2004)
Innovation and hybrid genres: disturbing social rhythm in legal practice
This paper explores the non-adoption of an innovation via the concept of hybrid genres, that is digital genres that emerge from a non-digital material precedent. As instances ...