A software tool for evaluating navigation.
Conference Proceeding
McCall, R., & Benyon, D. (1997)
A software tool for evaluating navigation. In Proceedings of WebNet World Conference on the WWW and Internet 1999, 1723
Traditional methods of usability evaluation ignore some aspects related to navigation. In contrast the navigation in information space paradigm sees the user as situated withi...
PhotoPal: companionship, sharing and the digital echo.
Conference Proceeding
Mival, O., O'Keefe, B., Bradley, J., Roa-Seiler, N., & Benyon, D. (2008)
PhotoPal: companionship, sharing and the digital echo. In Proceedings of CHI Collocated Social Practices Surrounding Photos Workshop
This short paper introduces the research of the 14 partner,
EU Framework 6 project, COMPANIONS. It focuses on
the development of PhotoPal, a multimodal system
harnessing the c...
Ethnography, theory and systems design: from intuition to insight
Journal Article
MACAULAY, C., BENYON, D., & CRERAR, A. (2000)
Ethnography, theory and systems design: from intuition to insight. International Journal of Human-Computer Studies, 53(1), 35-60. https://doi.org/10.1006/ijhc.2000.0376
The idea for this paper came from a debate at the 1998 ISCRAT conference in Denmark on cultural-historical activity theory (CHAT). A leading activist in the movement to bring ...
A critical analysis of e-government evaluation models at national and local municipal levels
Journal Article
Zahran, D. I., Al-Nuaim, H. A., Rutter, M. J., & Benyon, D. (2015)
A critical analysis of e-government evaluation models at national and local municipal levels. Electronic Journal of e-Government, 13, 28-42
The importance of e-government models lies in their offering a basis to measure and guide e-government. There is still no agreement on how to assess a government online. Most ...
The place probe: exploring a sense of place in real and virtual environments.
Journal Article
McCall, R., Benyon, D., Smyth, M., O'Neill, S., McCall, R., & Carroll, F. (2006)
The place probe: exploring a sense of place in real and virtual environments. Presence: Teleoperators and Virtual Environments, 15(6), 668-687. https://doi.org/10.1162/pres.15.6.668
This paper describes the design, application, and refinement of a qualitative tool designed to study sense of place. The Place Probe incorporates a range of stimuli and techni...
Designing blended spaces: historical echoes, testing a framework for digital tourism.
Journal Article
Ayan, S., & Benyon, D. (2014)
Designing blended spaces: historical echoes, testing a framework for digital tourism. International Journal of Architectonic, Spatial, and Environmental Design, 7(2), 1-12
This work relates heavily to blended space theory and the trajectories approach previously done in this field. Imaz and Benyon have introduced the ideas of conceptual blending...
Interaction strategies for an affective conversational agent
Journal Article
Smith, C., Crook, N., Dobnik, S., Charlton, D., Boye, J., Pulman, S., …Cavazza, M. (2011)
Interaction strategies for an affective conversational agent. Presence: Teleoperators and Virtual Environments, 20, 395-411. https://doi.org/10.1162/PRES_a_00063
The development of embodied conversational agents (ECA) as companions brings several challenges for both affective and conversational dialogue. These include challenges in gen...
Scenarios for Companions.
Book Chapter
Benyon, D., & Mival, O. (2013)
Scenarios for Companions. In Your Virtual Butler: the making of, 79-96. Springer Berlin / Heidelberg. https://doi.org/10.1007/978-3-642-37346-6_8
This paper is concerned with understanding the needs of Companion owners (the people formerly known as ‘users’). The problem with developing technologies such as companions is...
User Experience in Cross-channel Ecosystems
Conference Proceeding
Benyon, D., & Resmini, A. (2017)
User Experience in Cross-channel Ecosystems. In Proceedings of the British HCI Conference 2017. https://doi.org/10.14236/ewic/HCI2017.38
Recent developments in information and communication technologies have left interaction design and human-computer interaction (HCI) with something of a conceptual gap. The dis...
Navigating information space: web site design and lessons from the built environment.
Journal Article
Benyon, D. (2006)
Navigating information space: web site design and lessons from the built environment. PsychNology journal, 4, 7-24
The Web is the archetypal information space but even on a well designed site it can be difficult to find all the information you need. It is impossible to design a site so tha...