Where and When was Knowledge Managed?
Book Chapter
Davenport, E., & Horton, K. (2006)
Where and When was Knowledge Managed?. In R. Day, & C. McInerney (Eds.), Rethinking Knowledge Management; Information Science and Knowledge Management, 171-185. Springer Verlag. doi:10.1007/3-540-71011-6_7
The chapter presents a case study of new technology in a rapid response social work unit that is part of an e-government program in a Scottish municipality.
The objective of t...
Initiating e-Participation Through a Knowledge Working Network
Conference Proceeding
Rasmussen, L., Davenport, E., & Horton, K. (2006)
Initiating e-Participation Through a Knowledge Working Network. In R. Suomi, R. Cabral, J. F. Hampe, A. Heikkila, & J. Jarvelainen (Eds.), Project E-Society: Building Bricks. IFIP International Federation for Information Processing, 96-108. https://doi.org/10.1007/978-0-387-39229-5_9
The authors present a study of e-participation within a public sector agency (PSA), where a number of knowledge management initiatives have been introduced since the inception...
Rethinking e-Government Research: The ‘ideology-artefact complex’
Conference Proceeding
Davenport, E., & Horton, K. (2006)
Rethinking e-Government Research: The ‘ideology-artefact complex’. In R. Suomi, R. Cabral, J. F. Hampe, & A. Heikkila (Eds.), Project E-Society: Building Bricks. IFIP International Federation for Information Processing,, 380-391. https://doi.org/10.1007/978-0-387-39229-5_31
The authors present a framework for e-government research that draws heavily on Iacono and Kling’s work on computerization movements. They build on this work by appropriating ...
Understanding sociotechnical action: an introduction to the special issue.
Journal Article
Horton, K., Davenport, E., & Wood-Harper, T. (2004)
Understanding sociotechnical action: an introduction to the special issue. International Journal of Technology and Human Interaction, 1, 1-6
No abstract available. Item is Editorial preface to special issue.
Exploring sociotechnical interaction with Rob Kling: five “big” ideas
Journal Article
Wood‐Harper, T., Horton, K., Davenport, E., & Wood-Harper, T. (2005)
Exploring sociotechnical interaction with Rob Kling: five “big” ideas. Information Technology and People, 18(1), 50-67. https://doi.org/10.1108/09593840510584621
Purpose – To provide a view of Rob Kling’s contribution to socio-technical studies of work.
Design/methodology/approach – The five “big ideas” discussed are signature themes i...
Computerization movements as a frame for E-Government studies.
Presentation / Conference
Davenport, E., & Horton, K. (2005, January)
Computerization movements as a frame for E-Government studies. Paper presented at Social Informatics Workshop: Extending the Contributions of Professor Rob Kling to the Analysis of Computerization Movements, CRITO, The Beckman Center, UC Irvine, USA, March 11-12,
Teaching and learning in the VLCC: actions, reactions and emerging practice in a very large computing centre.
Conference Proceeding
Buckner, K., & Davenport, E. (2001)
Teaching and learning in the VLCC: actions, reactions and emerging practice in a very large computing centre. In S. Bagnara, S. Pozzi, A. Rizzo, & P. Wright (Eds.), 11th European Conference on Cognitive Ergonomics, 355-360
What happens to human computer interaction when the
walls of a physical teaching laboratory are removed?
We present the case of a very large (and new)
computing centre (VLCC) ...
Narratives of new media in Scottish households: the evolution of a framework of enquiry.
Journal Article
Davenport, E., Higgins, M., & Somerville, I. (2000)
Narratives of new media in Scottish households: the evolution of a framework of enquiry. Journal of the American Society for Information Science and Technology, 51, 900-912. https://doi.org/10.1002/1097-4571%282000%2951%3A103.0.CO%3B2-U
The authors describe a study of the social dynamics of new media in Scottish households. The evolving project drew on dialogues with multiple household members elicited in gro...
Non-contractual trust, design, and human and computer interactions
Conference Proceeding
Marsh, S., Davenport, E., Dibben, M., Friedman, B., March, S., Rosenbaum, H., & Thimbleby, H. (2000)
Non-contractual trust, design, and human and computer interactions. In CHI 2000 Proceedings (239-240). https://doi.org/10.1145/633292.633432
How might trust be a component of human-computer based interaction? There are a number of dimensions involving different combinations of humans, systems and computer agents. R...
Social intelligence in the age of networks
Journal Article
Davenport, E. (2000)
Social intelligence in the age of networks. Journal of Information Science, 26(3), (145-152). doi:10.1177/016555150002600304. ISSN 0165-5515
The author explores the concept of ‘social intelligence’. She
suggests that, in the world of digital commerce, it may be
defined as ‘insight which is based on collective under...