Ethnography, theory and systems design: from intuition to insight
Journal Article
MACAULAY, C., BENYON, D., & CRERAR, A. (2000)
Ethnography, theory and systems design: from intuition to insight. International Journal of Human-Computer Studies, 53(1), 35-60. https://doi.org/10.1006/ijhc.2000.0376
The idea for this paper came from a debate at the 1998 ISCRAT conference in Denmark on cultural-historical activity theory (CHAT). A leading activist in the movement to bring ...
Interaction strategies for an affective conversational agent
Journal Article
Smith, C., Crook, N., Dobnik, S., Charlton, D., Boye, J., Pulman, S., …Cavazza, M. (2011)
Interaction strategies for an affective conversational agent. Presence: Teleoperators and Virtual Environments, 20, 395-411. https://doi.org/10.1162/PRES_a_00063
The development of embodied conversational agents (ECA) as companions brings several challenges for both affective and conversational dialogue. These include challenges in gen...
Culture & biometrics: regional differences in the perception of biometric authentication technologies
Journal Article
Riley, C. W., Buckner, K., Johnson, G., & Benyon, D. (2009)
Culture & biometrics: regional differences in the perception of biometric authentication technologies. AI & society, 24, 295-306. https://doi.org/10.1007/s00146-009-0218-1
Previous research has identified user concerns about biometric authentication technology, but most of this research has been conducted in European contexts. There is a lack of...
The Materiality of Wearable Computers – Craft and Authentic User Experience
Journal Article
Kettley, S., & Smyth, M. (2004)
The Materiality of Wearable Computers – Craft and Authentic User Experience. Design Journal, 7(2), 32-41. https://doi.org/10.2752/146069204789354381
This paper presents work undertaken as part of an ongoing research programme into wearable computers and the processes for designing personal digital artifacts that exhibit au...
Extending the semiotics of embodied interaction to blended spaces.
Journal Article
O'Neill, S., & Benyon, D. (2015)
Extending the semiotics of embodied interaction to blended spaces. Human technology an interdisciplinary journal on humans in ICT environments, 11, 30-56. https://doi.org/10.17011/ht/urn.201505061739
In this paper, we develop a new way of understanding interactions in blended spaces. We do this by developing ideas about embodied semiotics and then apply these ideas to the ...
Triangulation in practice.
Journal Article
Turner, P., & Turner, S. (2009)
Triangulation in practice. Virtual Reality, 13, 171-181. https://doi.org/10.1007/s10055-009-0117-2
Triangulation is the means by which an alternate perspective is used to validate, challenge or extend existing findings. It is frequently used when the field of study is diffi...
The skull beneath the skin: entity-relationship models of information artifacts
Journal Article
Green, T. R. G., & Benyon, D. (1996)
The skull beneath the skin: entity-relationship models of information artifacts. International Journal of Human-Computer Studies, 44(6), 801-828. https://doi.org/10.1006/ijhc.1996.0034
Data modelling reveals the internal structure of an information system, abstracting away
from details of the physical representation. We show that entity-relationship modellin...
Enlightened trial and error
Journal Article
Turner, P., Turner, S., & Flint, T. (2012)
Enlightened trial and error. Interaction Design and Architecture(s) IxDetA, 13/14, 64-83
Human-computer interaction as a rationalistic, engineering discipline has been taught successfully for more than 25 years. The established narrative is one of designing usable...
Is stereotyping inevitable when designing with personas?
Journal Article
Turner, P., & Turner, S. (2011)
Is stereotyping inevitable when designing with personas?. Design Studies, 32, 30-44. https://doi.org/10.1016/j.destud.2010.06.002
User representations are central to user-centred design, personas being one of the more recent developments. However, such descriptions of people risk stereotyping. We review ...
Using the blended spaces framework to design heritage stories with schoolchildren.
Journal Article
O'Keefe, B., & Benyon, D. (2015)
Using the blended spaces framework to design heritage stories with schoolchildren. International Journal of Child-Computer Interaction, 6, 7-16. https://doi.org/10.1016/j.ijcci.2016.02.001
Blended spaces are spaces where a physical space is deliberately integrated in a close-knit way with a digital space. Blended spaces may take the form of a carefully designed ...