Build, manage and evaluate: information practices and personal reputations on social media platforms
Presentation / Conference
Ryan, F., Hall, H., Cruickshank, P., & Lawson, A. (2019, June)
Build, manage and evaluate: information practices and personal reputations on social media platforms. Paper presented at Conceptions of Library and Information Science 10 (CoLIS10), Ljubjana, Slovenia
Introduction. The broad theme of this paper is the use of information to build, manage and evaluate personal reputations. It reports the findings of a study that considered th...
Customer journey mapping
Report
Cruickshank, P. (2011)
Customer journey mapping
Public services need to adapt to the needs of their customers, the citizens. Often new e-services are technology-initiated, but Smart Cities start with the user. This document...
Review of 'Innovations in Participatory Politics' by B. Loader and D. Mercea, eds.
Journal Article
Taylor-Smith, E. (2013)
Review of 'Innovations in Participatory Politics' by B. Loader and D. Mercea, eds. Information Polity, 18, 93-96. https://doi.org/10.3233/IP-130298
Brian Loader and Dan Mercea rally a group of political/social/media scientists to shed light on social media and democracy. Is social media supporting transformations of democ...
Social network analysis and festival cities: an exploration of concepts, literature and methods
Journal Article
Jarman, D., Theodoraki, E., Hall, H., & Ali-Knight, J. (2014)
Social network analysis and festival cities: an exploration of concepts, literature and methods. International Journal of Event and Festival Management, 5(3), 311-322. https://doi.org/10.1108/ijefm-11-2013-0034
Social network analysis (SNA) is an under-utilised framework for research into festivals and events. This paper reflects upon the history of SNA, and explores its key concepts...
Evaluation Of Inequalities Of Access In UK Online Digital Collections: A Systematic Review
Presentation / Conference
Brazier, D., Ryan, B., & Gooding, P. (2022, April)
Evaluation Of Inequalities Of Access In UK Online Digital Collections: A Systematic Review. Paper presented at ASIST 24-Hour Global Conference, Online
This paper presents the results of a systematic literature review into how UK Cultural Heritage Institutions (CHIs) deal with issues of Equality, Diversity, and Inclusion (EDI...
Delphi Study of Risk to Individuals who Disclose Personal Information Online
Journal Article
Haynes, D., & Robinson, L. (in press)
Delphi Study of Risk to Individuals who Disclose Personal Information Online. Journal of Information Science, https://doi.org/10.1177/0165551521992756
A two-round Delphi study was conducted to explore priorities for addressing online risk to individuals. A corpus of literature was created based on 69 peer-reviewed articles ...
The case for a risk-assessed approach to organisational records management in the Oil and Gas sector
Journal Article
Muir, L. J., Cousins, F., & Laing, A. (2014)
The case for a risk-assessed approach to organisational records management in the Oil and Gas sector. Information Research, 19,
Introduction. Processes and practices for information management service delivery, including retention, retrieval and disposal of documents and records, are not easily quantif...
Practices of community representatives in exploiting information channels for citizen engagement
Presentation / Conference
Cruickshank, P., Ryan, B., & Hall, H. (2017, June)
Practices of community representatives in exploiting information channels for citizen engagement. Paper presented at i3: Information: Interactions and impact
This extended abstract presents results of an investigation of the practices of community representatives (in this case: Community Councillors in Scotland) in exploiting infor...
Distributed Discussion: An Integrated eParticipation Model for Engaging Young People in Technology Policy
Book
Taylor-Smith, E., Kimpeler, S., & Pruulmann-Vengerfeldt, P. (2011)
Distributed Discussion: An Integrated eParticipation Model for Engaging Young People in Technology Policy. In Y. Charalabidis, & S. Koussouris (Eds.), Empowering Open and Collaborative Governance, 181-197. Berlin, Heidelberg: Springer-Verlag. doi:10.1007/978-3-642-27219-6_10
This chapter describes an eParticipation model, designed to be especially appropriate to young people and complex topics: distributed discussion. It draws on the experiences o...
The Communities of Practice model for understanding digital engagement by hyperlocal elected representatives
Conference Proceeding
Cruickshank, P., & Ryan, B. (2016)
The Communities of Practice model for understanding digital engagement by hyperlocal elected representatives. In M. Janssen, M. A. Wimmer, Ø. Sæbø, T. A. Pardo, P. Panagiotopoulos, M. Gascó, …E. Tambouris (Eds.), Electronic Government and Electronic Participation, 11-18. https://doi.org/10.3233/978-1-61499-570-8-11
There has been much research into citizens’ engagement with their representatives. This paper offers an approach to understanding sustained take-up of internet technologies by...