Ellis Urquhart

ellis urquhart

Dr Ellis Urquhart PhD, BA (Hons), FHEA

Lecturer in Tourism and Airline Management

Biography

Dr Ellis Urquhart is a Lecturer in Tourism & Airline Management within the Business School at Edinburgh Napier University, UK. He specialises in visitor attraction management, co-creative experience design and technological mediation in the heritage sector and the wider attraction environment. Ellis teaches tourism management at both Undergraduate and Postgraduate levels at Edinburgh Napier University in addition to overseas programmes delivered in Switzerland and Hong Kong. He currently reviews for a range of tourism publications and currently sits on the editorial board of the Journal of Tourism Futures.

Ellis is a former graduate of the institution, completing his BA (Hons) in Tourism & Airline Management in 2013. He was then selected as one of Edinburgh Napier’s 50th Anniversary Scholars to begin doctoral research within the Tourism School. His PhD supervisory team included Professor Anna Leask (Director of Studies), Dr Ivana Rihova and Dr Shuna Marr.

Ellis' research focusses on the role of interactive technologies in Scottish visitor attractions and specifically, how these contribute to a co-creative visitor experience. His additional research interests include: heritage management; e-tourism and technological innovation; augmented/virtual reality in tourism; airport/airline experiences; and qualitative methodologies in tourism, hospitality and events. Ellis has appeared at a number of internationally recognised conferences and contributes to various academic publications.

Ellis was awarded Fellowship status by the Higher Education Academy in November 2017 based on his learning and teaching experience and is a member of the Association of Learner Development in Higher Education (ALDinHE). Ellis is currently undertaking his PG Cert in Learning, Teaching & Assessment Practice in Higher Education and was awarded a Santander IE Best Practices in Digital Education for Teachers Scholarship in 2020 to develop skills in online learning and teaching practice. Ellis is also an External Examiner for London Metropolitan University's MBA, MSc Events, Leisure & Tourism and MSc Aviation Management for the Digital Age programmes in Sri Lanka.

Prior to entering Higher Education, Ellis has held a number of operational roles in Scottish visitor attractions including Our Dynamic Earth, Edinburgh Zoo and a recent appointment at The Palace of Holyroodhouse.

Research Groups

Research Areas

Esteem

Conference Activity

  • ENTER, January 2017, Rome, PhD Colloquium Presenter
  • PhD Research Presentation: Edinburgh Napier University Business School Annual Research Conference
  • Association for Tourism in Higher Education, October 2015, Oxford, PhD Colloquium Presenter
  • Interim PhD Research Presentation: Edinburgh Napier University Business School Annual Research Conference

 

Editorial Activity

  • Editorial Board Member: Journal of Tourism Futures

 

External Examining/Validations

  • London Metropolitan University/NEXT: MSc External Examiner for Tourism, MBA & Aviation programmes Sri Lanka

 

Fellowships and Awards

  • Awarded Santander IE Best Practices in Digital Education for Teachers Scholarship
  • Teaching Fellow
  • Fellow of the Higher Education Academy
  • ENUBS Research Excellence Award (Second year poster)
  • ENUBS Research Excellence Award (First Year Presentation)
  • Edinburgh Napier University 50th Anniversary PhD Scholarship

 

Invited Speaker

  • Panel member 'Gaining HEA Fellowship as a Postgraduate Research Student': Edinburgh Napier University
  • Panel member 'Debunking the Viva Voce Examination': Edinburgh Napier University Business School Annual Research Conference
  • Edinburgh Napier Tourism Research Group Seminar: The Role of Interactive Technology in the Co-creation of Experience in Scottish Visitor Attractions
  • Association for Tourism in Higher Education, Edinburgh, December 2014, Invited Panel Member

 

Media Activity

  • STV News Interview: The state of the airline industry and Covid-19
  • STV News (National)- The proposed travel quarantine and its impact on European airlines
  • STV News (National): Lifting of quarantine restrictions and impact on Scottish tourism
  • STV News (North): Expert Commentary Interview on Airline Management
  • STV News (National): Expert Commentary Interview on the failure of FlyBe

 

Membership of Professional Body

  • Member of the Association of Learner Development in Higher Education (ALDinHE)
  • Member of International Federation for IT and Travel & Tourism (IFITT)
  • Member of Scottish Museums Federation

 

Public/Community Engagement

  • Knight at the Castle: Evaluation Team

 

Reviewing

  • Journal Reviewing: Arts and the Market
  • Journal Reviewing - Current Issues in Tourism

 

Date


7 results

Managing the co-creation of narratives in the heritage sector: The case of the Surgeons' Hall Museum, Edinburgh

Book Chapter
Urquhart, E., & Leask, A. (2019)
Managing the co-creation of narratives in the heritage sector: The case of the Surgeons' Hall Museum, Edinburgh. In Experiential Consumption and Marketing in Tourism with a Cross-Cultural ContextGoodfellow Publishers
The objectives of this chapter are to: - Link together theoretical approaches to storytelling and narrative creation with the co-creation of heritage experiences; - Identify a...

The Role of Interactive Technology in the Co-creation of Experience in Scottish Visitor Attractions

Thesis
Urquhart, E. A. The Role of Interactive Technology in the Co-creation of Experience in Scottish Visitor Attractions. (Thesis)
Edinburgh Napier University. Retrieved from http://researchrepository.napier.ac.uk/Output/2090670
As a theoretical construct, co-creation has received significant attention in the service management field and is increasingly being applied to experiential industries such as...

Technological mediation in the future of experiential tourism

Journal Article
Urquhart, E. (2019)
Technological mediation in the future of experiential tourism. Journal of Tourism Futures, 5(2), 120-126. https://doi.org/10.1108/jtf-04-2019-0033
Purpose – This article considers the role that technology may play in the future of experiential tourism. This viewpoint paper begins to question future developments in techno...

Going full circle: The journey from Undergraduate to Postgraduate Research and into Lectureship at Edinburgh Napier University

Other
Urquhart, E. (2019)
Going full circle: The journey from Undergraduate to Postgraduate Research and into Lectureship at Edinburgh Napier University
No abstract available.

Tourist Attractions: From Object to Narrative (Johan R. Edelheim)

Journal Article
Urquhart, E. (2017)
Tourist Attractions: From Object to Narrative (Johan R. Edelheim). Tourism Analysis, 22(4), 595-597
No abstract available.

The Role of Interactive Technology in the Co-creation of Experience in Scottish Visitor Attractions

Conference Proceeding
Urquhart, E. (2017)
The Role of Interactive Technology in the Co-creation of Experience in Scottish Visitor Attractions. In PhD Workshop Research Proposals, (113-118
As a sector reliant on the creation of memorable experiences, visitor attractions (VAs) have increasingly turned to interactive technology as a platform for engaging and commu...

Assessment workshops: ‘feeding forward, backward and side-to-side’.

Digital Artefact
Urquhart, E. (2016)
Assessment workshops: ‘feeding forward, backward and side-to-side’
As practitioners, we are constantly aware of the importance of proactively feeding-forward into assessment whilst also using feedback assessments to help shape tailored suppor...

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