Janice McMillan

Janice McMillan

Dr Janice McMillan

Associate Professor

Biography

Dr Janice McMillan is Associate Professor in Human Resource Development and Public Management.. She has held previous posts at Northumbria, Robert Gordon and Nottingham Trent Universities. She specialises in public management and organisational analysis and was Chair of the Public Administration Specialist Group of the Political Studies Association of the United Kingdom from 1995-2006 and Vice-Chair of the Public Administration Committee of the Joint University Council 2013-2017.

She has published books and articles on public service reform in the UK and abroad and is currently working on a co-authored text for Edward Elgar Publishers considering critical organisational behaviour in the public sector. Janice has extensive experience in delivering training and development programmes for public organisations including local councils in the UK and the Egyptian and Vietnamese civil services.

Janice has a wide range of experience in knowledge transfer and has worked closely with local government on organisational learning projects. She was also a member of the Quality Assurance Agency subject benchmarking panel for Politics and International Relations and as a previous award holder acts as reviewer for ESRC programme and open awards. She has acted as external examiner at Ulster, Portsmouth, Nottingham, Queen Mary London and De Montfort Universities.

Themes

Esteem

Advisory panels and expert committees or witness

  • QAA Subject Benchmarking Panel - Politics and International Relations

 

Editorial Activity

  • Guest Editor
  • Guest Editor

 

External Examining/Validations

  • Programme Approval University of the West of Scotland
  • Subject Revalidation University of the West of Scotland
  • External Examinership Scottish Police College
  • Periodic Subject Review University of Ulster
  • External Examinership De Montfort University
  • External Examinership Queen Mary, London
  • Periodic Subject Review De Montfort University
  • External Examinership University of Portsmouth
  • Programme Approval University of Portsmouth
  • External Examinership University of Nottingham
  • External Examinership University of Ulster

 

Fellowships and Awards

  • Senior Fellow Advance HE (Higher Education Academy)

 

Grant Reviewer

  • ESRC Reviewer - Programmes and Open Competition

 

Membership of Professional Body

  • Vice Chair Public Administration Committee
  • Chair, Political Studies Association Public Administration Specialist Group

 

Public/Community Engagement

  • Management Training and Development - Local Government and Civil Service

 

Research Degree External Examining

  • Evaluation of the Current Performance Management System in the Orthopaedic Departments of the Hospitals of Sialkot, Pakistan
  • Chorus before singer: Elements of readiness for change within the Canadian public service, a bottom-up approach
  • Supervisor`s Support Behaviours and Transfer of Training
  • Exploring the Role of UK Public Sector Managers in Rewarding their Employees: A self-determination theory perspective
  • Important Considerations in Developing a Framework to Effectively Regulate the Nigerian Upstream Oil Sector
  • Principles of Good Governance and their Efficacy in Developing Countries: A Caribbean Perspective
  • A Way for Welsh Local Authorities to Deliver their Services More Effectively
  • Stretegic Decision Making in Career Management in the Oil and Gas Industry: A Case Study of Nigerian Petroleum Corporation
  • The Role of Local Government in Shaping and Influencing International Policy Frameworks
  • Applying a Model of Public Management Reform to Tax Reform in a Post-Soviet Transition Country: The Case of the Kyrgyz Republic
  • Organisational change, partnership working and agenda for change in the Scottish NHS: a phenomenological study
  • An exploration into employee perceptions of the dyadic relationship with their leader within a retail SME in Edinburgh
  • Environmental Financial Assurance as a Regulatory Tool in Developing Countries: Case Study of Ghanaian Mining Boards
  • A Critique of the Implementation of Crime and Intelligence Computing in Three British Police Forces 1976-1986
  • Political Occitanism 1974-2000: Exploring the Marginalisation of an Ethnoregionalist Movement
  • The Garbage Model of Organisational Change: The Case of an English Local Authority
  • Roles and Organisational Citizenship Behaviour of UK and Thai University Lecturers: A Comparative Study

 

Date


64 results

Public Value Leadership in the Context of Outcomes, Impact and Reform

Book Chapter
McMillan, J. (in press)
Public Value Leadership in the Context of Outcomes, Impact and Reform. In J. Connolly, & A. Van der Zwet (Eds.), Public Value Management, Governance and Reform in Britain. Palgrave Macmillan
No abstract available.

A holistic framework to embed good company practice for customer retention

Journal Article
McCrory, B., Pilcher, N., & McMillan, J. (2017)
A holistic framework to embed good company practice for customer retention. The TQM magazine, 29(2), 257-275. https://doi.org/10.1108/TQM-11-2015-0139
Purpose: To detail a holistic practice based guiding framework for improving customer retention, which helps companies instil a customer service culture through encouraging th...

Conceptualising sustainable leadership

Journal Article
D’Annunzio-Green, N., Gerard, L., McMillan, J., & D'Annunzio-Green, N. (2017)
Conceptualising sustainable leadership. Industrial and Commercial Training, 49(3), 116-126. https://doi.org/10.1108/ict-12-2016-0079
Literature encompassing Sustainable Leadership and developing leaders sustainably are still in infancy (Lambert, 2011). Nevertheless indications identify leadership as a vital...

Making Sense of Public Policy in a fragmented World: the search for solutions and the limits of learning

Book Chapter
Fenwick, J., & McMillan, J. (2015)
Making Sense of Public Policy in a fragmented World: the search for solutions and the limits of learning. In Collaborative Governance and Public Innovation in Northern Europe, 269-286. Bentham Science Publishers
This chapter considers learning, change and innovation in a public sector where the certainties of ‘New Public Management’ (NPM) have been replaced by uncertainty and flux. In...

Public Administration: What is it, why teach it and does it matter?

Journal Article
Fenwick, J., & McMillan, J. (2014)
Public Administration: What is it, why teach it and does it matter?. Teaching Public Administration, 32, 194-204. https://doi.org/10.1177/0144739414522479
What is understood by ‘‘public administration’’ in the contemporary UK higher education setting? Is it still being taught and, if so, why? These questions initially appear to ...

Management Development and Co-production: myths and realities

Journal Article
Fenwick, J., & McMillan, J. (2013)
Management Development and Co-production: myths and realities. Journal of Management Development, 32, 971-983. https://doi.org/10.1108/JMD-07-2012-0083
Purpose – The purpose of this paper is to address the relationship between public sector practitioners and academic providers in the design and delivery of management developm...

Public Participation and Public Service Modernization: Learning from New Labor?

Journal Article
Fenwick, J., & McMillan, J. (2012)
Public Participation and Public Service Modernization: Learning from New Labor?. International Journal of Public Administration, 35(6), 367-378. https://doi.org/10.1080/01900692.2012.655523
The public participation agenda is a significant element of public service reform in Europe and beyond. This article examines how citizen participation in local public service...

Co-production in Public Services Management: the view of providers

Presentation / Conference
McMillan, J., & Fenwick, J. (2012, April)
Co-production in Public Services Management: the view of providers. Paper presented at 16th Annual Conference of the International Research Society for Public Management

Localism under the Coalition: Style or Substance?

Presentation / Conference
McMillan, J., & Fenwick, J. (2011, September)
Localism under the Coalition: Style or Substance?. Paper presented at Public Administration Comittee Annual Conference

Working with Public Sector Practitioners: Adding Value and Co-Producing Knowledge

Presentation / Conference
McMillan, J., & Fenwick, J. (2011, April)
Working with Public Sector Practitioners: Adding Value and Co-Producing Knowledge. Paper presented at 15th Annual Conference of the International Research Society for Public Management

Pre-Napier Funded Projects

  • ESRC Award Holder

Current Post Grad projects

Previous Post Grad projects

Non-Napier PhD or MSc by Research supervisions

  • Linguistics in Tourism Advertising
  • Labour Discrimination: The Case of the Chinese in Newcastle
  • Organisational Commitment and Developing Countries: The Case of Nigeria
  • ‘No Qualifications are Necessary?’ Effective Governance in State Secondary Schools: Model Guidelines
  • An Exploration of the Impact of International and Domestic Factors on the Economic Reform Programme in Libya 1987-2004